In recent months, as agentic AI has become the hottest topic of the enterprise sector, we’ve been on the look out for real world examples of the theoretical benefits of the technology being put into ...

A loyal shopper notices the price of their usual olive oil has risen three times in as many months. This feels arbitrary and unpredictable, eroding trust. They wonder: Will it be higher next week?

Lowe's is using AI to optimize store layouts and meet changing customer needs. Computer vision models can also offer a lot of potential for retailers. This article is part of "How AI Is Changing ...

Retail is one of the most dynamic segments, especially when it comes to adopting and integrating new technologies and business models. It’s the only way to exist and thrive in such a competitive world ...

Retail media growth. Retail media has grown into a $128 billion industry, expected to surpass TV advertising. Customer experience impact. Irrelevant ads clutter ecommerce pages, which decreases ...

TROY, Mich.: 14 May 2025 — Nearly two-thirds (64%) of home improvement retailer shoppers say they would definitely shop at their store again, an increase of 9 percentage points from 2024, according to ...

Forbes contributors publish independent expert analyses and insights. Brin is a Toronto-based contributor who covers physical retail. Apr 23, 2025, 01:32pm EDT Rails opened its second Washington, D.C.

It seems we learn of new retail closures every day in the wake of a downturned economy. Plus-size retailer Torrid is the latest to announce mass closures in hopes of saving the brand. The company ...

The massive crowds and doorbuster sales can make stores seem like the center of the world during the holiday season, but in truth, retailers are just facilitating someone else’s main event. “It's more ...

A viral confrontation at a Canadian Costco has reignited the heated debate over receipt checks. The widely shared video has thrust a key conflict into the spotlight: the distinct legal grounds that ...

Outdoor retailer Recreational Equipment, Inc. (REI) reportedly plans to close three of its U.S. stores next year. The closures will affect REI locations across the Northeast, including Paramus, New ...